Birlasoft - Hyderabad

Experience - 6 to 8

Key Skills - Java, Spring, Spring Boot, Microservices, Java Web Applications, Production Support, Application Monitoring, Troubleshooting, Debugging, Job Scheduling, Stone Branch, Visual Cron, PowerShell Scripting, Splunk, New Relic, ServiceNow, Ticket-Based Support, Kanban Methodology, B2B Production Support, Incident Management, Root Cause Analysis, Offshore Production Monitoring, Pivotal Cloud Foundry (PCF), Cloud Technologies, Oracle, MySQL, SQL Server, Database Applications, ORM Tools, REST APIs, HTML5, CSS, JavaScript, TypeScript, Bootstrap 5, JSP, Vue.js, Webpack, Software Development Lifecycle (SDLC), Deployment Support, Scalability & Sizing, Connectivity Issues, Estimation & Scheduling, Software Design, Configuration Management, Quality Assurance, Test Execution, Stakeholder Management, Knowledge Management, Team Mentoring, Communication Skills, Presentation Skills, Customer Focus, Agile Practices.,

Wipro - Mumbai

Experience - 1 to 3

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance,

Wipro - Bangalore

Experience - 0 to 2

Key Skills - Operating System Troubleshooting (Windows / macOS / Linux), Hardware & Software Installation / Configuration, System Administration & Maintenance, Active Directory, User Management & Permissions, Network Troubleshooting (LAN/WAN, VPN, DNS, DHCP), Email & Collaboration Tools Support (Outlook, Teams, etc.), Virtualization Technologies (VMware, Hyper-V, VDI, Citrix), Remote Desktop & Remote Support Tools, Security Tools & Endpoint Protection, Patch Management & System Updates, Server Monitoring & Performance Optimization, Incident, Problem & Change Management (ITIL), Ticketing Tools (ServiceNow, JIRA, Remedy), Log Analysis & Root Cause Troubleshooting, Customer Communication & Documentation Skills, SLA Compliance & Escalation Handling, Creating SOPs & Knowledge Base Articles,

Cognizant Technology Solutions India Ltd - Hyderabad

Experience - 2 to 4

Key Skills - ServiceNow (SNOW), Splunk, IT Systems Monitoring, Incident Management, Problem Management, Log Analysis, System Performance Optimization, IT Infrastructure Support, Security Controls, Compliance Management, Capacity Planning, Troubleshooting, Root Cause Analysis, System Documentation, SOP Management, Vendor Coordination, System Integration, System Upgrades, Disaster Recovery, Business Continuity Planning, Stakeholder Communication, Analytical Skills,

Wipro - Mumbai

Experience - 3 to 5

Key Skills - Operating System Troubleshooting (Windows / macOS / Linux), Hardware & Software Installation / Configuration, System Administration & Maintenance, Active Directory, User Management & Permissions, Network Troubleshooting (LAN/WAN, VPN, DNS, DHCP), Email & Collaboration Tools Support (Outlook, Teams, etc.), Virtualization Technologies (VMware, Hyper-V, VDI, Citrix), Remote Desktop & Remote Support Tools, Security Tools & Endpoint Protection, Patch Management & System Updates, Server Monitoring & Performance Optimization, Backup & Recovery Procedures, Incident, Problem & Change Management (ITIL), Ticketing Tools (ServiceNow, JIRA, Remedy), Log Analysis & Root Cause Troubleshooting, Scripting Basics (PowerShell / Bash ? optional but useful), Customer Communication & Documentation Skills, SLA Compliance & Escalation Handling, Creating SOPs & Knowledge Base Articles,

Tata Consultancy Services - Chennai,Bangalore

Experience - 6 to 10

Key Skills - Active ServiceNow Certification, Experience in ServiceNow HRSD modules, System integration expertise, Knowledge of delivery methodologies (Agile, Scrum), Stakeholder & change management skills, Effective communication skills.,

Wipro - Delhi

Experience - 0 to 2

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance ,

Cognizant Technology Solutions India Ltd - Pune,Hyderabad

Experience - 2 to 5

Key Skills - ITIL V3 / V4 Expert, ITSM frameworks and tools (ServiceNow, BMC Remedy), Gen AI / Agentic AI, AIOps / Smart Ops, Service Reliability and Automation, Project Management best practices, ITSM Optimization, Stakeholder Engagement, Problem-solving, analytical, and decision-making skills.,

ITC Infotech India Ltd - Mumbai

Experience - 1 to 2

Key Skills - Windows 10/11, MS Office, Troubleshooting, Hardware and software support, Networking basics (LAN/Wi-Fi, TCP/IP, DHCP), User account management, email configuration, Ticketing tools (ServiceNow, Jira), ITIL framework knowledge (optional), Good communication, problem-solving, and customer service skills.,

ITC Infotech India Ltd - Gurgaon

Experience - 2 to 4

Key Skills - Windows Operating Systems, MS Office, Network Connectivity Issues (LAN, Wi-Fi), Router/Switch Configuration Basics, System Health Checks, Patch Installations, Antivirus Updates, Backup Checks, Ticketing Tools (ServiceNow, Jira, Freshservice), Active Directory (user creation, password reset).,

Wipro - Bangalore

Experience - 3 to 5

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance,

Capgemini Technology Services India Limited - Hyderabad

Experience - 9 to 11

Key Skills - Ansible Vault, Servicenow, Vmware Vsphere, Microsoft Hyper-v, Docker, Ansible, Jira, Itil, Kubernetes,

Wipro - Hyderabad

Experience - 0 to 2

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance ,

GENPACT - Hyderabad,Noida

Experience - 5 to 7

Key Skills - Servicenow, CMDB, GRC,

Cognizant Technology Solutions India Ltd - Hyderabad

Experience - 5 to 12

Key Skills - JavaScript (Client & Server side), HTML, CSS, XML, REST API, SOAP, Web Services.,